Entergy New Orleans, LLC: power outages per year
In 2025 the average Entergy New Orleans, LLC customer was without power for 3.5 hours, less than the Louisiana average of 4.4 h; down from 9.8 h in 2024. The utility served 211,670 customers in Louisiana and ranks #6 of 6 large Louisiana utilities by outage hours.
By year
| Year | Hours (with major events) | Hours (without) | Interruptions | Customers |
|---|---|---|---|---|
| 2025 | 3.5 | 2.9 | 1.8 | 211,670 |
| 2024 | 9.8 | 3.0 | 2.0 | 211,631 |
| 2023 | 2.4 | 2.4 | 1.3 | 212,547 |
| 2022 | 3.2 | 2.9 | 1.5 | 212,183 |
| 2021 | 124.2 | 2.4 | 3.1 | 212,671 |
| 2020 | 35.1 | 2.6 | 2.6 | 211,219 |
"With major events" includes storm days that utilities may exclude from their own reliability targets; it is what customers actually live through. The gap between the two columns shows how much of the year's outage time came from big storms.
Backup power for Entergy New Orleans, LLC outages
An average outage here lasted about 1.9 hours in 2025. Size backup for the longest outage you want to ride through, not the average.
Other large utilities in Louisiana
FAQ
How many hours a year are Entergy New Orleans, LLC customers without power?
3.5 hours per customer in 2025 including major event days (2.9 h without them), as Entergy New Orleans, LLC reported to the U.S. EIA.
How long does a typical Entergy New Orleans, LLC outage last?
About 1.9 hours on average in 2025 (total outage minutes divided by the number of interruptions). Storms make single events much longer.
Source: U.S. EIA Form 861, Reliability file, 2020–2025. Data snapshot . Utilities ranked nationwide →