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Southwestern Public Service Co: power outages per year

In 2025 the average Southwestern Public Service Co customer was without power for 3.9 hours, more than the New Mexico average of 2.9 h; up from 2.5 h in 2024. The utility served 119,830 customers in New Mexico and ranks #1 of 3 large New Mexico utilities by outage hours.

Hours / customer
3.9h
Without major events
2.4h
Interruptions
1.4
Average outage
2.7h

By year

YearHours (with major events)Hours (without)InterruptionsCustomers
20253.92.41.4119,830
20242.52.31.2118,975
20234.31.91.4118,022
20221.91.80.9117,168
20213.32.11.8115,389
20201.91.71.0113,946

"With major events" includes storm days that utilities may exclude from their own reliability targets; it is what customers actually live through. The gap between the two columns shows how much of the year's outage time came from big storms.

Backup power for Southwestern Public Service Co outages

An average outage here lasted about 2.7 hours in 2025. Size backup for the longest outage you want to ride through, not the average.

Size backup for a 3-hour outage →Power stations for a fridgeStandby generators

Other large utilities in New Mexico

Public Service Co of NM 2.1 hEl Paso Electric Co 1.9 h

FAQ

How many hours a year are Southwestern Public Service Co customers without power?

3.9 hours per customer in 2025 including major event days (2.4 h without them), as Southwestern Public Service Co reported to the U.S. EIA.

How long does a typical Southwestern Public Service Co outage last?

About 2.7 hours on average in 2025 (total outage minutes divided by the number of interruptions). Storms make single events much longer.

Source: U.S. EIA Form 861, Reliability file, 2020–2025. Data snapshot . Utilities ranked nationwide →